We provide help desk services to organizations that need subject matter experts to help resolve issues. Braxton-Grant support engineers are available on demand to quickly triage and resolve support requests. All our engineers are certified in cross-vendor solutions, as well as several Industry Certifications that map to the Department of Defense 8570 Baseline Certifications including Network+, Security+, and Certified Ethical Hacker.
Symantec Secure One Support
Symantec, formerly Blue Coat, has recognized Braxton-Grant as a certified Secure One Partner since the program was initiated in 2008. Moreover, because Braxton-Grant strives for superior customer satisfaction levels, our engineers have received recognition from Symantec, formerly Blue Coat Support ,in the form of multiple “BTSP Engineer of the Quarter” awards for BTSPs in the Americas region. Learn more about our Secure One options.