Congratulations to Aileen Hudspeth for being recognized with the Blue Coat BTSP Engineer of the Quarter Award for FQ2 2014!
Blue Coat Systems recognized Aileen Hudspeth, an Infosec Engineer with Braxton Grant Technologies, as the Best BlueTouch Support Partner (BTSP) Engineer of the Quarter (FQ2 2014) in the Americas.
“In each quarter, Blue Coat’s Global Support Center Engineers from each region join together to recognize the importance of the contributions by outstanding BTSP engineers to Blue Coat’s success. This award recognizes the engineer’s competence and professionalism in supporting our mutual customers and collaborating with Blue Coat’s Customer Services team in following area:
1. Commitment to Learn Technical Solution: BTSP engineer collaborates with Blue Coat engineers, takes advantage of classes & webinars, utilizes support tools, etc.
2. Outstanding Technical Leadership: BTSP engineer consistently demonstrates the ability to understand and resolve technical (Level 1 – Level 2) issues with customers.
3. Contribution to the Technical Community: BTSP engineer contributes through Forums, KB and process improvements, etc.”
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